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Project

AI & automation

Agents and bots that answer your customers, book them in and take routine off your hands.

Examples

Agents answer in chat and on the phone, the request lands in the CRM by itself, and the week adds up into a summary.

  • Chat agent

    Asks for the address, offers a time window and confirms the visit.

    Northvane Plumbing & HeatingProject

  • Voice agent

    A night call: books the morning, puts an emergency through to the on-call technician.

    Northvane Plumbing & HeatingProject

  • Request automation

    From a call or a chat to the CRM, the technician, a reminder and a review request.

    Northvane Plumbing & HeatingProject

  • AI assistant for staff

    Answers from the company’s documents and shows the page.

    Northvane Plumbing & HeatingProject

  • Weekly summary

    Requests by day: what the agent closed itself and what it handed to a person.

    Northvane Plumbing & HeatingProject

  • Telegram bot

    Menu, booking and delivery right in the chat.

    RicetideProject

What’s included

  • Chat agents and bots

    On your site, in WhatsApp, Telegram and Instagram: they answer questions, book people in and take orders around the clock.

    Learn more
  • Voice agents

    They pick up the phone, book appointments and hand the hard cases to a person.

    Learn more
  • Lead and booking automation

    An enquiry from the site lands in your CRM or spreadsheet by itself, you get a notification, the customer gets a reminder. Linked to your calendar, payments and email.

    Learn more
  • AI assistant and reports

    An assistant for your staff that knows your documents and rules, plus automatic reports and summaries.

How it works

  1. Task

    We look at where your time goes: customer questions, bookings, calls, enquiries.

  2. Script

    We show what the agent does itself and what it hands to a person. You approve.

  3. Setup

    We build it, connect it to your channels and test it on your questions.

  4. Launch

    We switch it on and hand it over to you.

Price and terms

On request

It depends on what the agent takes on and what we connect it to. Tell us about the job and we’ll name the price.

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